How do I know you actually received my order or that it was shipped out?
Easy. After you complete an order with SchoolKidz.com, a secure confirmation page will show up on your screen describing the order you just placed. Within 24 hours of your order placement, you will automatically receive an e-mail confirmation for your records.

I didn't receive any of my confirmations. What should I do?
Relax. If you haven't received any order confirmations within 2 days of your order, just contact us or call us at our toll-free number 1-800-975-KITS. We will make every effort to respond as soon as possible regarding the status of your order.

Is there any way to track my order?
Just contact us. Let us know your name, the order number, and date of the order. We'll track it for you and e-mail the results back to you as soon as possible.